I am committed to providing quality services to you and this policy outlines my ongoing obligations to you in respect of how I, and this website manage your Personal Information.
I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which this website collects, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why does this website collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information this website collects includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including subscribing to the online newsletter and from third parties. I don’t guarantee website links to external parties or the policies of authorised third parties.
This website collects your Personal Information for the primary purpose of providing services to you. You may unsubscribe from the newsletter at any time by either using the automated process detailed at the bottom of each newsletter of by contacting myself directly in writing.
When I collect Personal Information I will, where appropriate and where possible, explain to you why I am collecting the information and how I plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by this website only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, this website will collect your Personal Information only from you. However, in some circumstances this website may be provided with information by third parties. In such a case I will take reasonable steps to ensure that you are made aware of the information provided to myself by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, I will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by this website for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information this website holds about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact myself in writing.
This website will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information I may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to myself that your Personal Information is up to date. I will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information this website has is not up to date or is inaccurate, please advise myself as soon as practicable so I can update the records and ensure I can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on this website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about the Privacy Policy at this website then please contact myself at:
privacy [at] graham.green